Operate more efficiently.
Hyve is more than just a point of sale — it’s a dispensary operations management and marketing suite. Dispensaries that use Hyve are more productive and communicate with their customers better. Here’s how Hyve makes it happen...
The right tool for the job.
Legacy software constraints lead to inefficient business processes that limit your potential profits. Hyve removes these constraints. Hyve designed a high-quality set of tools to make everyone's job easier and more efficient.
Hyve's Register app is fast and stable.
- Runs on desktop and iPad.
- Offline mode allows you to ring up transactions even when the internet goes down so you never miss a sale.
- Compliance warnings and restrictions ensure your budtenders never sell beyond the state's limits.
Hyve's Online Ordering platform is the next generation of e-commerce.
- Customer-specific pricing
- Auto-applying discounts
- Redeemable offers
- In-stock notifications
- Live chat
- Customer favorites and more!
Oh, and it's 100% white-labeled to your brand.
Hyve's Inventory App makes tracking and auditing your inventory easier than ever.
- Save valuable time on every inventory audit.
- Eliminate errors by scanning barcodes instead of matching up numbers.
- Get immediate feedback when adjusting inventory.
Hyve's Check-In App makes creating new customer accounts and checking in existing customers a breeze.
Hyve let's you do it all right from a mobile phone.
Hyve's Driver App works together with the Delivery Console to create a complete delivery solution.
- Print manifests
- Assign orders
- Notify customers their order is on the way.
Manage your delivery orders without ever logging into Metrc.
Hyve’s Backoffice is the central powerhouse of your operations.
- Convert bulk flower into pre-rolls
- Assign and track tasks
- Intake inventory and print labels
- Manage discounts, menu, online orders and deliveries
- Audit batches
- Send marketing messages
- Access Metrc data through Hyve's Metrc portal
- Pull reports and more
A better way to engage your customers.
Hyve's e-commerce solution is completely integrated with the full suite of Hyve modules; live chat, loyalty, discounts, memberships and documents.
How it's better: Hyve makes it easier for you to communicate with your customers and for your customers to reach out to you. Your customers will enjoy a similar in-store experience when they shop with you online.
In-App Messages let you passively communicate with your customers when they visit your site.
Use in-app messages to inform customers about daily specials, upcoming events, policy changes, new products, etc.
Hyve's Loyalty Rewards program makes it easy for your customer to sign up, earn, track and redeem rewards.
Flexible options let you tailor the program to your needs.
Enable refer-a-friend rewards to help grow your business!
Live Chat lets your customers communicate directly with your staff.
Nobody knows your products better than you and your staff.
Hyve lets your online shoppers chat directly with your team at the point of purchase.
SMS & Push Notifications allow you to actively reach out to customers with deals and other offers.
Track click-throughs and conversions right in the backoffice.
Discounts are an important part of every retail dispensary. Hyve makes it easy for you to configure:
- Daily deals
- Happy hours
- BOGO offers and more
Hyve automatically applies deals at your point of sale and online so your customers know exactly how much their order will be when they arrive at your store.
In-App Order Updates let your customer know the progress of their order; when it's ready for pickup or the delivery driver is on the way.
Hyve simplifies communication between your team and your customers, making everyone's day just that much smoother.
A smarter way to run your business.
How it's better: Hyve always keeps your inventory in sync with Metrc. Complete transparency into compliance reporting and a real-time approach to inventory management gives you the peace of mind you deserve. With visibility into your website analytics and customer behavior, Hyve gives you the data you need to make informed business decisions to increase revenue. In addition, Hyve lets you do more with less by automating your marketing efforts. Hyve combines everything in one streamlined software package customizable to your business needs.
Automated Marketing
Supercharge your marketing efforts with fully automated campaigns to help you recover lost sales, reward high-value customers, etc.
Try something new! Pick a trigger and create your own campaign.
Compliance Alerts let you know as soon as something is out of sync with Metrc.
Hyve handles network and other external disruptions where Metrc is offline to ensure orders are properly reported.
Hyve will immediately send a message with the pertinent details enabling your inventory team to investigate and rectify any discrepancies identified.
Create Tasks for all the pre-roll and pre-pack work that needs to be done.
Assign tasks, set due dates and keep an eye on them from your dashboard.
Hyve will track the time spent on each task so you have accurate records for you accountant.
Insights provides you with data about your customers like products they've marked as favorites in your online store and products they've signed up to receive in-stock notification for.
You can use this information when considering keeping or removing a product from your shelves.
Website Analytics keeps you informed about how many visitors your website is getting, where they're coming from and which ones are paying.
Discover unknown traffic sources and unexpected revenue streams. Locate traffic hotspots so your ad dollars produce greater ROI.
Inventory Conversion takes the compliance headache out of rolling your own pre-rolls in house. Hyve lets you convert bulk inventory into pre-rolls without ever leaving the backoffice. No need to log into Metrc.
Search Engine Optimization helps local shoppers find your store.
Hyve increases your online visibility by keeping the major search engines up to date with your products.
Harness the power of integration.
Hyve seamlessly integrates your e-commerce solution with your point of sale. Hyve's integration allows your customers to receive discounts and membership pricing when they shop online. Customers can save their favorites, manage their preferences, redeem rewards, track their orders and live chat with your staff.
How it’s better: Hyve's integrated e-commerce — loyalty — point-of-sale extends the in-store experience into the palm of your customer's hands.
Make everyone's job easier.
Whether you're a CEO, an inventory manager, a budtender or an accountant, Hyve has the tools to make your job easier.
For owners and execs
Insights into questions like, "How well did our magazine ad convert?" and "How much revenue are we really getting from that marketplace?" give you actionable information to make informed business decisions. Hyve’s automated system alerts help ensure all orders are properly reported.
For inventory managers
Hyve’s inventory intake and auditing workflows will save you hours of repetitive work each week. Instantly fetch manifests from Metrc. Hyve simplifies the pre-roll conversion process, enabling you the ability to convert flower into pre-rolls right from the backoffice.
For budtenders
Quick to learn and easy to use, Hyve’s Register gives you full control of in-store and online transactions. Hyve's register works when your internet doesn't so you can keep your line moving. Warnings and alerts ensure that every sale is compliant.
For accountants
Hyve's general sales report has all the day's key sales data in one report: transactions, medical, recreational and category sales, taxes, till and tenders. Easily export your sales data to excel and save time copying numbers from one place to another.
How it’s better: Hyve gives you the tools and tracks the data you and your team need to make informed decisions and free up time to better grow your business. Your employees will no longer spend countless hours each week on repetitive tasks.
Automate your marketing with Triggers — a Hyve exclusive.
Hyve recognizes the revenue opportunity that out-of-touch customers present. Hyve's Triggers work to help you stay at the top of your customer's mind.
How it’s better: Hyve's Triggers give you the ability to automate customer communication to help close more sales. Win back long-lost customers, create loyal customers right from the first purchase and more.
The only tool you need to run your entire business.
Hyve isn't just a point of sale. It helps your dispensary operations run more smoothly with streamlined workflows. It helps you sell more by integrating loyalty, discounts, member pricing and upsells into your e-commerce solution. Hyve opens up communication channels between you and your customer that were before now, not available, allowing you to provide a greater customer support and earn customers for life. Hyve also automates your marketing, consistently saving you time and money on revenue-driving activities.
How it's better: by combining your dispensary's e-commerce and point-of-sale in one place, Hyve lets your team operate more efficiently, helps you serve your customers better and unlocks new potential for growing your business.
Take a look at the complete list of features in Hyve. Or, if you're ready: